Terms of Service

About these Terms

These Terms of Service (“Terms”) govern your use of Daily Stock: the web app at dailystock.in, the iPhone and Android apps, the public demo and the related support (together, the “Service”). Daily Stock is made and run by TechnicalGuider (“TechnicalGuider”, “we”, “us”, “our”), New Delhi, India.

You accept these Terms when you create an account, start a trial, use the Service or pay for a plan. If you accept on behalf of a business, you confirm that you may bind it, and “you” means that business. Our Privacy Policy, Refund & Cancellation Policy and Service Delivery Policy form part of these Terms. Contracts formed electronically are valid under section 10A of the Information Technology Act, 2000.

Your account and workspace

• You must be at least 18 years old and use the Service for your business.
• Give us accurate details and keep them up to date, including your billing details for GST invoices.
• Keep your password safe. You are responsible for what happens in your workspace, including what your team members do.
• Each workspace has one owner, who controls billing, deletion and support access. Ownership can be transferred in Settings > Team.
• Team logins are personal: do not share one login between several people.

What the Service does, and what it does not

Daily Stock reads your stock from a Google Sheet, records stock in and out, builds branded PDF catalogs from live stock, sends your dealers a daily WhatsApp menu and catalogs through your own WhatsApp Business account, keeps a shared team inbox, and provides broadcasts, templates, greetings, insights and a read-only AI stock assistant. The features and limits of each plan are listed on the pricing page and in the App.

The Service does not include a shopping cart, payments from your dealers, invoicing for your own business, a direct Tally, Busy or Marg connector, or WhatsApp message charges (those are Meta’s). We may improve and change the Service over time, but we will not remove a core feature of your plan during a period you have paid for.

The free trial

New workspaces get a 14-day free trial with Growth plan features. No card is needed. The trial starts on the sign-up day and ends at 23:59 on day 14 in your workspace’s time zone. We remind you 3 days and 1 day before it ends.

If you do not choose a plan, the workspace becomes read-only when the trial ends: you can still see everything, and nothing is sent. No data is deleted for 30 days.

Plans, prices and payments

• Prices are in Indian Rupees and are shown plus 18 % GST. Razorpay charges exactly the price including GST, and we issue a GST tax invoice for every payment.
• Monthly plans renew automatically every month through Razorpay Subscriptions (UPI Autopay or a card mandate) until you cancel.
• Yearly plans are one payment a year. We remind you 15, 7 and 1 days before renewal.
• If you buy during the trial, the trial continues: the first monthly charge happens when the trial ends, or your paid year starts when the trial ends.
• Upgrades apply the higher plan’s limits and features at once; the new price starts at your next renewal. Downgrades and switches between monthly and yearly apply at the next renewal. There is no proration and there are no add-ons.
• If a renewal payment fails, the Service keeps working for up to 7 days while Razorpay retries. After that the workspace becomes read-only until the payment goes through. If you pause the mandate in your UPI app, the workspace becomes read-only until you resume it.
• Downgrading below your current usage deletes nothing: adding more is paused and the daily menu goes to your dealers in priority order up to the plan’s limit.
• We only ask you to pay through our Razorpay checkout inside the App. If anyone asks you to pay elsewhere in our name, call +91 96549 28232 before paying.

No refunds

All payments to TechnicalGuider are final and non-refundable, except where a refund is required by applicable law.

Our Refund & Cancellation Policy explains how cancellations, plan changes, Meta’s charges and billing errors are handled.

Cancelling

The owner can cancel the plan at any time in Settings > Plan & billing. Renewals stop, and the Service keeps working until the end of the period already paid for; then the workspace becomes read-only. You can download your data at any time, and delete the workspace from Settings > Data & privacy.

WhatsApp, Meta, Google and other platforms

• The Service sends and receives WhatsApp messages through your own WhatsApp Business account on Meta’s WhatsApp Business Platform. You must follow WhatsApp’s Business Messaging and Commerce Policies.
• Meta bills WhatsApp message charges directly to your WhatsApp Business account. They are not part of our price, and Daily Stock adds nothing on top. Our cost estimates in the App are approximate.
• Meta controls template approvals, display names, quality ratings, messaging limits and account restrictions. Google controls access to your Sheets and Drive. We work within their rules but cannot guarantee their decisions.
• Payments are processed by Razorpay under Razorpay’s terms. The iPhone and Android apps are distributed under Apple’s and Google’s store terms.
• TechnicalGuider is not affiliated with, endorsed or sponsored by Meta, Google, Apple or Razorpay.

Your data and how we process it for you

Your data stays yours: products, stock, catalogs, settings, and your dealers’ and contacts’ details and chats. You give us a licence to host and process it only to provide the Service to you.

For the personal data of your dealers and contacts, your business is the Data Fiduciary and TechnicalGuider is your Data Processor under the Digital Personal Data Protection Act, 2023. We will:

• process that data only on your documented instructions, which are your use of the Service and these Terms;
• keep it confidential, and make sure our team and contractors are bound to confidentiality;
• protect it with reasonable security safeguards, including encryption of credentials, separation of each workspace’s data, and phone masking for staff;
• use only the service providers listed in our Privacy Policy, under terms that protect the data, and tell you about changes to that list;
• help you respond to requests from your dealers and contacts about their data;
• tell you without undue delay if we become aware of a personal data breach affecting it;
• delete it when you delete your workspace (after the 30-day grace period), except what the law requires us to keep, and let you download it at any time before that.

You confirm that you have a lawful basis for the data you put into Daily Stock, that your dealers agreed to receive WhatsApp messages from your business, and that you honour opt-outs.

Acceptable use

You must not use the Service to: break any law; send spam or WhatsApp messages to people who did not opt in; sell anything illegal or misleading; infringe anyone’s rights or privacy; send malware; try to access another workspace or our systems without permission; overload the Service; reverse engineer, copy, scrape or resell it; or abuse the public demo. We may limit or suspend use that puts the Service, other customers or WhatsApp numbers at risk.

The AI stock assistant

The AI assistant answers questions by looking up your own workspace data. It cannot change anything. Its answers can be wrong, so check important numbers in the App before acting on them. Each plan includes a number of questions per month.

Availability and support

We work to keep the Service available and monitored, but we do not promise uninterrupted or error-free operation. Maintenance, updates and failures of third-party services (Meta, Google, Razorpay, hosting) can affect it. Every plan includes the setup wizard and a free 15-minute onboarding call. Support is by WhatsApp, phone and email, Mon–Sat, 10 AM–7 PM IST.

Intellectual property

Daily Stock, its code, design, templates and documentation belong to TechnicalGuider. A plan gives you a limited, non-exclusive, non-transferable licence to use the Service for your business during the period you have paid for (or during the trial). The made-with-Daily-Stock line on catalogs can be removed on the Pro plan. If you send us feedback, we may use it to improve the Service.

Warranties and disclaimers

We provide the Service with reasonable skill and care. Apart from that, and to the extent the law allows, the Service is provided “as is” and “as available”, without other warranties. We do not guarantee any particular business result, sales or dealer response.

Limitation of liability

To the maximum extent the law allows, our total liability for any claim relating to the Service is limited to the fees you paid us for Daily Stock in the 12 months before the claim. We are not liable for indirect, incidental, special or consequential losses, including lost profit, revenue, data or goodwill. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnity

You will indemnify TechnicalGuider, its founder, team and contractors against claims, losses and reasonable costs arising from the data and content you put into the Service, the messages your business sends, your breach of these Terms, the law or a platform’s policies, or your handling of your dealers’ data.

Suspension and termination

You can stop using the Service and delete your workspace at any time. We may suspend or end your access if payments are overdue beyond the grace period, if you seriously breach these Terms, or if continuing would expose us, other customers or your WhatsApp number to legal or platform risk. Where we can, we tell you first and give you time to download your data. Sections that by their nature should survive (fees, no refunds, your data, liability, indemnity, governing law) survive termination.

Force majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, epidemics, government action, power or internet outages, cyber-attacks, and failures or policy changes of third-party platforms.

Governing law and disputes

These Terms are governed by the laws of India. Before starting formal proceedings, please write to us at hello@technicalguider.com or to our Grievance Officer so we can try to resolve the issue. If it is not resolved within 30 days, either party may refer the dispute to arbitration by a sole arbitrator appointed by mutual agreement under the Arbitration and Conciliation Act, 1996, with the seat and venue in New Delhi and proceedings in English. Subject to that, the courts at New Delhi have exclusive jurisdiction. Nothing here takes away rights you have under law that cannot be excluded by contract.

General

• If any provision is unenforceable, the rest stays in force.
• Not enforcing a right is not a waiver of it.
• You may not assign these Terms without our written consent.
• Notices may be given by email to the owner’s email address and to hello@technicalguider.com.
• These Terms and the policies they refer to are the entire agreement about the Service.

Changes to these Terms

We may update these Terms. The date at the top shows the latest version. For changes that matter, we tell account owners by email or in the App at least 15 days before they apply. Continuing to use the Service after that means you accept the new version; if you do not, you can cancel before it applies.

Grievance Officer and contact

Shivam Gupta, Founder, TechnicalGuider, New Delhi, India.

• Email: hello@technicalguider.com with the subject “Grievance”
• Phone and WhatsApp: +91 96549 28232, Mon–Sat, 10 AM–7 PM IST

We acknowledge grievances within 24 hours and resolve them within 15 days.